Welcome to BuyForMe.pk (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, and share personal information when you use our website www.buyforme.pk and our associated mobile applications for Customers, Sellers, POS Users, and Delivery Agents (collectively referred to as the “Platform”).

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

We collect the following types of personal information based on your role:

• Customers: Full name, email address, contact number, shipping address, payment details.

• Sellers: Business name, contact person’s name, phone number, email, bank details, product data.

• POS Users: Login credentials, store location, sales transactions.

• Delivery Agents: Name, contact information, government-issued ID (for verification), live location.

b. Location Data

• We collect real-time GPS location data from:

  • Customers (for address validation and delivery).

  • Sellers/POS (to locate dispatch points).

  • Delivery Agents (to track delivery status in real-time).

c. Device and Usage Information

• IP address, device type, operating system, app activity logs, and crash reports.

2. How We Use Your Information

We use the collected data to:

• Process and deliver customer orders.

• Enable Sellers to manage their listings and transactions.

• Operate POS services for retail use.

• Facilitate real-time tracking and routing for Delivery Agents.

• Improve app performance and customer service.

• Comply with legal obligations.

3. Sharing of Information

We may share your information with:

• Sellers and Delivery Agents: To fulfill customer orders.

• Third-party Service Providers: For payment processing, identity verification, hosting, and analytics.

• Law Enforcement or Regulatory Authorities: As required by law or to protect our legal rights.

We do not sell your personal data to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Certain transactional data may be retained for legal and accounting purposes.

5. Your Rights and Choices

You may:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Disable location sharing (note: this may limit delivery and tracking features).

To exercise any rights, contact us at [support@buyforme.pk].

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@buyforme.pk
Phone: +92-336-7786245